
If you need to create personalized letters or emails tailored to dozens—or even hundreds—of recipients, mailing (or mail merge) is the tool for the job. With mail merge, Word automatically populates your documents with data from Excel, eliminating the need to type each name, address, or greeting manually. It’s fast, efficient, and helps you maintain a polished, personalized feel for everything from invitations and certificates to bulk emails—all with just a few clicks.
To get started, gather your recipient data in an Excel file and prepare a Word document with placeholders (template). Then follow the mail merge process to create a set of individualized documents automatically. Here’s a step-by-step guide for using Excel and Word together effectively.
Step-by-Step Guide: Mail Merge from Excel to Word
1. Prepare your Excel data and Word template
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In Excel, create a spreadsheet with columns such as “Title,” “Greeting,” “Name,” “Address,” and any other personalized fields.
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Enter each recipient’s information in its row—one person per row.
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Save the file in an easily accessible location on your PC.
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In Word, craft your template letter, invitation, or email, leaving space for personalized information. Save this document, too.
2. Begin the mail merge in Word
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Open your template in Word.
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Click on the Mailings tab at the top menu bar.
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Select Start Mail Merge, then choose the document type (e.g., Letters, Email Messages).
3. Choose your data source
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Still under Mailings, click Select Recipients → Use an Existing List.
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Navigate to and open your Excel file. A preview will display—confirm it and click OK.
4. Edit recipient list (optional)
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If you don’t want to use every row in your Excel, click Edit Recipient List.
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Uncheck rows to exclude specific recipients, then click OK.
5. Insert merge fields
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Position your cursor in the document where you want personalized text to appear.
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Under Write & Insert Fields, use:
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Address Block: inserts a recipient’s full name/address block.
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Greeting Line: adds a custom salutation (e.g., “Dear Ms. Smith,”).
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Insert Merge Field: for other fields like First Name, City, or Title.
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Word will automatically match these with your Excel header names, provided the column names in Excel exactly match the fields in Word (e.g., “First Name,” “City”).
6. Preview your results
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Click Preview Results in the Mailings tab to view how each document will look.
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Use the navigation arrows to scroll through each recipient’s personalized page.
7. Complete the merge
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When you’re ready, choose Finish & Merge:
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Edit Individual Documents: creates editable copies for each recipient.
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Print Documents: sends them directly to your printer or saves as PDF.
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Send Email Messages: if merging into emails—Word will send them through Outlook or your configured email client.
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8. Save your merged documents
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Finally, save the resulting merged file(s) by clicking File → Save or Save As.
Key Considerations for a Smooth Mail Merge
Microsoft Support and other official sources note some important points to ensure your merge runs smoothly:
✅ Match column headers precisely
Excel column names must match the merge fields in Word (e.g., “Title,” “Greeting,” “Name,” “Address”).
✅ Validate data
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Ensure all information is accurate and complete in Excel.
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Format values like percentages, currency, and zip codes properly, so Word reads them correctly.
✅ Keep the Excel file accessible
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Save the file locally (not on a network drive), and make final edits before merging starts.
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Don’t leave blank rows in your Excel data.
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Make sure your Word template is final—no unfinished placeholders or layout errors.
Why Use Mail Merge?
Using mail merge offers several benefits:
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Efficiency: Instantly generates dozens or hundreds of personalized documents.
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Personal touch: Each recipient feels uniquely addressed with their name, title, or greeting.
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Consistency: Maintains uniform formatting and layout across all documents.
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Easy updates: Simply update Excel data and re-run merge—no need to edit each file individually.
This makes mail merge ideal for marketing emails, event invitations, formal letters, mailing labels, certificates, and much more
Troubleshooting Tips
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Fields don’t match? Double-check Excel headers against Word fields. Mismatches will leave blanks or “<FieldName>” placeholders.
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Wrong formatting in results? Go back to Excel and reformat the column (e.g., zip codes as text to preserve leading zeroes).
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Excluded recipients not updating? Make sure to update the recipient list inside Word—not Excel directly.
Mail merge is a powerful, accessible feature built into Microsoft Office designed to save you time and enhance personalization. By preparing your Excel data correctly, crafting a polished Word template, and following the merge steps, you can avoid repetitive manual work and prevent errors.
Whether sending bulk emails, letters, certificates, or invites, mail merge keeps your communications efficient, accurate, and personalized. Next time you need to reach many people quickly—without sacrificing that personal touch—turn to mail merge!